Order Processing & Delivery

• All confirmed orders are dispatched within 1–2 business days.

• Once shipped, delivery typically takes 2–7 business days.

• Delivery timelines may vary depending on product availability, your location, shipping address, and the courier partner’s performance.

Shipping Coverage

• iShade Cosmetic offers delivery across India.

Shipping Charges

• Orders below INR 399/- incur a shipping fee of INR 50/-.

• Orders above INR 399/- are eligible for free shipping.

Order Tracking

• Once your order is shipped, you will receive an email with tracking details.

• You can also track your order anytime by logging into your iShade Cosmetic account under the ‘My Orders’ section.

Non-Delivery of Orders

• If your order is marked as delivered but you have not received it, please report the issue within 48 hours of the delivery update.

• You can reach us via the Contact Us form, live chat, or email at support@ishadecosmetic.com.

Customer Assistance

• For any queries related to your order, contact us at support@ishadecosmetic.com.

• Our customer service team is available Monday to Friday, from 10 AM to 6 PM.